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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Natalie Tristan

Natalie Tristan

November 12, 2024

5  out of  5
rating by Natalie Tristan
"Worked with Ashley and Sylvia, they were able to get me a quote right away!"
We responded:
"Natalie, thank you for sharing your experience! I'm glad Ashley and Sylvia could assist you promptly with your quote. We appreciate your feedback and are here for any future needs you may have. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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John Butler

October 21, 2024

5  out of  5
rating by John Butler
"Ilene and Sylvia consistently make me feel like a valued customer! They both work to answer all of my questions and make sure I am getting the best insurance needs to care for my family and property. Way to represent State Farm’s values and commitment to their customers and community!"
We responded:
"John, thank you for your wonderful review! I'm happy to hear that Ilene and Sylvia have made you feel valued and have been attentive to your insurance needs. Their dedication to answering your questions and ensuring you have great coverage for your family and property truly reflects our commitment to our customers and community. We appreciate your kind words and look forward to continuing to serve you. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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John Fischer

October 15, 2024

5  out of  5
rating by John Fischer
"Great service and great rates. I had issues with an out of state agency trying to charge me with no coverage agreement. The Mark Brown Agency staff handled this situation within an hour. I thanked them for the wonderful service."
We responded:
"John, thank you for your kind words! I'm glad our team could assist you quickly with the out-of-state agency issue. We strive to provide efficient and reliable service to all our customers. If you need any further assistance, don't hesitate to reach out. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Jennifer Pearce

October 12, 2024

5  out of  5
rating by Jennifer Pearce
"Amazing office! Best around! Always knowledgeable and friendly! They have a customer for life!"
We responded:
"Jennifer, thank you so much for your wonderful review! I'm happy to know that you find our office knowledgeable and friendly. Your loyalty means a lot to us, and we're grateful to have you as a customer for life. If you ever need anything, don't hesitate to reach out. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Bradley Bright

October 3, 2024

5  out of  5
rating by Bradley Bright
"I had a fantastic experience with Ashley at State Farm. She was knowledgeable, friendly, and went above and beyond to help me find the right coverage for my needs. Her attention to detail made the process easy and stress-free. Highly recommend!"
We responded:
"Thank you, Bradley, for sharing your fantastic experience with Ashley! We're thrilled to hear that she was able to provide you with knowledgeable and friendly service while helping you find the right coverage. Your recommendation means a lot to us! - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Allyson Kemper

October 3, 2024

5  out of  5
rating by Allyson Kemper
"As an insurance professional myself, I recently had the opportunity to work with this office. From the moment I reached out, it was evident that this office was committed to providing top-notch service and expertise to its clients. The staff members were highly knowledgeable and experienced, demonstrating a deep understanding of the insurance industry and its complexities. I was particularly impressed by Ashley’s ability to offer tailored solutions that met the unique need."
We responded:
"Allyson, thank you for your wonderful review! We're happy to know that our commitment to providing top-notch service and expertise stood out to you. It's great to hear that Ashley's tailored solutions met your unique needs. We're grateful for your kind words and look forward to assisting you in the future! - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Lindsay Burress

October 1, 2024

5  out of  5
rating by Lindsay Burress
"Ashlie was great! Professional and very knowledgeable!"
We responded:
"Thanks, Lindsay! I'm glad Ashlie was able to assist you with professionalism and knowledge. We appreciate your feedback and look forward to helping you with any future needs. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
Profile photo of Patricia McKinney

Patricia McKinney

October 1, 2024

5  out of  5
rating by Patricia McKinney
"Amazing service."
We responded:
"Thank you, Patricia! I'm glad you found our service amazing. We appreciate your feedback and look forward to assisting you with any future needs. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Lea Loya

September 27, 2024

5  out of  5
rating by Lea Loya
"Mark has an amazing team. Ilene is knowledgeable and pleasant to deal with"
We responded:
"Lea, thank you for your wonderful review! I'm glad to hear that you had a positive experience with our team. Ilene truly is knowledgeable and a pleasure to work with. We're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Amanda Villarreal

September 27, 2024

5  out of  5
rating by Amanda Villarreal
"Great sales and service representatives! Always helpful and polite."
We responded:
"Amanda, thank you for your wonderful review! I'm glad to know our sales and service representatives have been helpful and polite. Your satisfaction is important to us, and we're always here to assist with any future needs. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Marco Tijerina

September 27, 2024

5  out of  5
rating by Marco Tijerina
"Mrs. R Cantu and Mrs. A Gonzalez and the rest of the team are always ready to help out the customers! For the longest time I had Geico insurance and didn’t even know I was over paying for basic insurance. My policy with Mark Brown is second to none, love this State Farm Team of Willacy county!"
We responded:
"Marco, thank you for sharing your experience! I'm glad to know that our team have been able to assist you effectively. It's wonderful that you found value in switching your policy to our office. We appreciate your trust and are always here to help with any future needs. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
Profile photo of Selina Perez

Selina Perez

September 5, 2024

5  out of  5
rating by Selina Perez
"I had the best services and help from Illene. Went to other places and felt like no help was given. I couldn’t have chosen a better place to settle. So friendly and caring I highly recommend."
We responded:
"Selina, thank you for your wonderful review! I'm glad Illene was able to provide you with the assistance you needed. We strive to offer friendly and caring service to everyone who walks through our doors. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
Profile photo of Adrian Flores

Adrian Flores

August 23, 2024

5  out of  5
rating by Adrian Flores
"If you're looking for the best insurance company in town you're in the right place. Everytime I need help with my policy the Mark Brown team are very efficient and professional. Thank you!"
We responded:
"Adrian, thank you for your kind words and positive feedback. I'm glad to know that our team has been efficient and professional in assisting you with your policy. We're always here to help with any of your insurance needs. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
Profile photo of Mary Ybarra Tristan

Mary Ybarra Tristan

August 23, 2024

5  out of  5
rating by Mary Ybarra Tristan
"After many years with a LOCAL agent we were not happy with the rates. We decided to give State Farm a try. We'll, we were not disappointed at all. Our new rates,are reasonably priced to our budget. We highly recommend Mark Brown Jr. STATE FARM,Raymondville Tx. Staff is very friendly, can count on Ashley and the rest of his staff,to answer any questions."
We responded:
"Mary, thank you for sharing your experience. I'm glad our rates fit your budget and that you found our team, especially Ashley, helpful and friendly. We appreciate your recommendation and are here for any future questions or needs. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
Profile photo of Hilario Griego

Hilario Griego

August 22, 2024

5  out of  5
rating by Hilario Griego
"Very knowledgeable and friendly!"
We responded:
"Thank you, Hilario! I'm glad you found our team knowledgeable and friendly. If you need any further assistance, feel free to reach out. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Ethan Padilla

July 30, 2024

5  out of  5
rating by Ethan Padilla
"Ilene nyquist helped me with any questions i had. She was very helpful and full of knowledge. Will definitely recommend friends and family"
We responded:
"Hey Ethan! Thanks a bunch for the awesome review! I'm so glad Ilene could help you out and answer all your questions. We really appreciate your recommendation to friends and family. If you ever need anything else, we're here for you! - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Laura Lucio

July 30, 2024

5  out of  5
rating by Laura Lucio
"Ilene Nyquist had amazing customer service and was very informative when it came to what we needed!"
We responded:
"Hey Laura, thanks a bunch for your awesome review! I'm so glad Ilene could provide you with amazing customer service and all the info you needed! If you ever have more questions or need further assistance, we're here for you! - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Marissa Elizondo

July 25, 2024

5  out of  5
rating by Marissa Elizondo
"Ashley G. was very good with her customer service. Great explanation of different services. Very enthusiastic attitude very attentive employee. If I could rate 10 stars she’d most definitely deserve it."
We responded:
"Hi Marissa! Thanks a ton for your awesome review! I'm so glad Ashley provided you with excellent customer service and clear explanations of our services. Her enthusiasm and attentiveness are truly appreciated. If you ever need anything else, we're here to help! - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Domingo Guajardo

July 8, 2024

5  out of  5
rating by Domingo Guajardo
"Melanie was fantastic. Very helpful with any and all questions I had. Her professionalism was unmatched by any customer service I’ve received in the past. If you’re looking to open a policy and want some clear and understandable answers (which was very helpful as I am by no means an insurance guru), then I highly recommend you contact Melanie!"
We responded:
"Domingo, thank you for sharing your experience with Melanie! I'm glad to hear she provided clear and understandable answers to all your insurance questions. We appreciate your kind words and recommendation. If you ever need assistance in the future, feel free to reach out to our office. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Marty Guerrero

June 28, 2024

5  out of  5
rating by Marty Guerrero
"Ashley was great .. excellent customer service"
We responded:
"Marty, I'm pleased to hear that Ashley provided you with excellent customer service! At our office, we strive to ensure every interaction is top-notch. Thank you for recognizing Ashley's dedication. We look forward to assisting you with your insurance needs in the future! - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Erica Anne

June 27, 2024

5  out of  5
rating by Erica Anne
"It makes me happy knowing Rudie Cantu is always a phone call away with any issue I may have. Recently I had a billing issue and within minutes she settled it for me and all was well again. I’m so thankful for her many years of dedicated customer service. ❤️"
We responded:
"Erica Anne, I'm thrilled to hear that Rudie was able to promptly resolve your billing issue! We're grateful for her dedicated customer service and your kind feedback. Please don't hesitate to reach out for any future insurance needs. - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Joshua Cantu

June 14, 2024

5  out of  5
rating by Joshua Cantu
"Had Melanie run me through all the details before making my purchase with State Farm, and she explained everything very well! Recommended everyone to speak with her for your insurance needs"
We responded:
"Joshua, I'm thrilled you had a great experience with Melanie! She's fantastic at explaining all the details for your insurance needs. We're grateful for your recommendation and look forward to assisting you further in the future! - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
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Leonardo Cardoza

June 11, 2024

5  out of  5
rating by Leonardo Cardoza
"Great customer service!"
We responded:
"Leonardo, we're thrilled to hear you had a great experience with our customer service! Providing top-notch service is our priority, and we're grateful for your positive feedback. We look forward to assisting you with all your insurance needs in the future! - Mark Brown - State Farm Insurance Agent, Raymondville, TX"
Profile photo of FERNANDO Cruz

FERNANDO Cruz

June 10, 2024

5  out of  5
rating by FERNANDO Cruz
"Great customer service from Ashley"
We responded:
"Fernando, we're elated to hear you had a great customer service experience with Ashley! Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out to our office. Mark Brown - State Farm Insurance Agent, Raymondville, TX"
Profile photo of Louie Perez

Louie Perez

June 5, 2024

5  out of  5
rating by Louie Perez
"Melanie did a fantastic deed. I needed a quote while I was in Corpus Christi and the apartment guy was trying to sell us renter’s insurance and Melanie beat him in time and price😃😃🙏🏼🙏🏼😃😃"
We responded:
"Louie, I'm thrilled to hear that Melanie provided you with a fantastic quote for renter's insurance while you were in Corpus Christi! We're pleased that Melanie could offer you a competitive price and timely service. Thank you for choosing our office for your insurance needs! Mark Brown - State Farm Insurance Agent, Raymondville, TX"